5 Reasons to Order OEM Parts Online Instead of Over the Phone

5 Reasons to Order OEM Parts Online Instead of Over the Phone

12th May 2025

Ordering OEM parts over the phone used to be the only way to get what you needed — and sometimes it still works just fine. But let’s be real… it’s 2025, not 1985.

If you’re still digging through paperwork or waiting on hold to track down a part, it might be time to upgrade your playbook.

Here’s why smart operators, fleet managers, and mechanics are heading online to order the parts they need — faster, easier, and with way less hassle.

No More Hold Music

You’re busy. We’re busy. Everyone’s busy.
Ordering online means no waiting, no repeating serial numbers five times, and no “Can you hold for a moment?” when the phones are slammed.

With our Foreman Equipment online parts store, you get:

  • Instant access to the parts catalog
  • Easy search by machine, brand, or part type
  • The power to order when it works for you — even after hours

See It, Click It, Order It

When you’re online, you can actually see what you’re ordering. No guesswork, no mystery. You’re in control.

  • View part details, specs, and compatibility
  • See availability and lead times
  • Know what you’re getting before it arrives

Let’s be honest — even the best parts counter guys can’t draw you a picture over the phone.

Order on Your Schedule (Not Ours)

Working late? On a jobsite at 7 a.m.?
Ordering online means you can place the order whenever it works for you — day, night, weekend, or in your truck between loads.

No need to plan your parts call around someone else’s office hours.

A Paper Trail You’ll Actually Want

Every order you place online leaves a digital breadcrumb trail.

  • Receipts in your inbox
  • Order history you can reference anytime
  • No more scribbled notes, phone tag, or “I thought you said Part 782-B, not 872-B”

Perfect for tracking costs, simplifying reorders, and keeping your paperwork straight when audit season comes knocking.

Faster from Click to Cart to Crew

When you order online, your order moves straight into fulfillment — no delays, no callbacks, no crossed wires.

And because it’s coming through the system clean, you’re way less likely to get the wrong part. That means:

  • Less downtime
  • Fewer returns
  • More time actually fixing stuff

Bottom Line: If You Can Order a Pizza Online, You Can Order Parts Too

We’re not saying phone orders are bad — we’re always happy to talk shop.
But when time is tight and you already know what you need?
Ordering online is just easier. Period.

 

Ready to try it for yourself?
Browse Our Parts Store Now — it's faster than dialing.